|Our Vision is to be the first choice translation company. Our Role is providing high quality, exceptional language services for all your needs, thus enhancing our client’s international business.
Four primary characteristics make us stand out from most translation businesses:
We are dedicated to maintaining the highest standards of ethical behavior and social responsibility, and to serving our stakeholders with honesty, fairness and integrity.
1. Professional conduct: Employees endeavor to be polite and courteous, unobtrusive, firm and dignified; explain their role to clients, encouraging them to speak to each other directly. Allowing nothing to prejudice or influence their work, and disclose any possible conflict of interest. Decline gifts and tips explaining to clients that accepting them could compromise their professional integrity. Being punctual and prepare for assignments
2. Confidentiality: Employees do not disclose any information acquired during the course of their assignments.
3. Competence: Employees undertake work which they are competent to perform in languages in which they are accredited or recognized.
4. Impartiality: Employees observe impartiality in all professional contracts.
5. Accuracy: Employees take all reasonable care to be accurate relaying accurately and completely all that is said by all parties in a meeting: including derogatory or vulgar remarks and non-verbal clues; not altering, adding to or omitting anything; acknowledging and promptly rectifying any mistakes and ensuring speech is clearly heard and understood by all present.
6. Employment: Employees are responsible for the quality of their work, whether employed as freelance practitioners or by interpreting and translation agencies or other employers.
7. Professional development: Employees continue to develop their professional knowledge and skills.
8. Professional solidarity: Employees show respect and support to their fellow professionals.
9. Social Responsibility: Our business care about the community we are involved with. TRAVOD International maintains and promotes high standards of corporate social responsibility. We understand that success of our business depends on the development, review and implementation of key policies, covering the environment, employment and community growth. In addition, we consider and manage the impacts of our business on key stakeholder groups. We are investing back in our communities.