Dedicated customer portal

Customer portal is a single place to manage your translations: from submitting requests and approving quotes to receiving finished files and invoices.

About the Customer Portal

Travod Customer Portal is a central component of company's Translation Management System to handle translation requests, receive and confirm estimates, communicate instructions, share feedback, approve and validate projects, and access invoices for delivered projects. This dedicated space is a perfect tool to streamline your enterprise translation process across departments, collaborators, and teams.

Thanks to our automated workflow, you will be able to submit your order for evaluation, word count and repetitions, and receive an estimated budget and deadlines, as well as instantly communicate on projects without losing track of progress.

The benefits of the automated workflow include

  • Improved clarity and transparency of the translation process;
  • Improved alignment of deliverables across projects;
  • Centralized and instant communication;
  • Faster turn-around to meet tight deadlines;
  • Time and cost saving for repetitive tasks;
  • A secure environment to protect sensitive data.

Results

75%
Faster turnaround time
1k+
Onboarded and satisfied users
99%
Human errors excluded
About Customer Portal | Travod
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Fast onboarding and full control

Our Customer portal gives you a streamlined way to manage all localisation workflows in one place. Onboard in minutes, submit content instantly, track every project in real time, and collaborate with your team through a secure, intuitive interface.

Step1

Fast onboarding without complicated instructions

The user can get started in a few minutes: create an account, add a team, set up access, and immediately send content for translation.

Step2

Automated task creation and tracking

The user uploads content - the portal automatically pulls up metadata, calculates scope, shows deadlines and suggests the optimal process. The status of each task is updated in real time.

Step3

Instant analytics and financial transparency

Available dashboards with costs, statuses, execution speed and workload. Invoices, orders and reports are always at hand.

Why choose Travod?

Subject-matter expertise

At your disposal is a trusted network of translators, linguists, reviewers, and interpreters with relevant certified degrees and years of professional experience, from technology and manufacturing to marketing and healthcare. As subject-matter experts, they have qualifications, proven translation abilities, and previous experience in the field.

Subject-matter expertise | Travod
Subject-matter expertise

What our customers say

Hyperice | Travod

Seamless and rewarding experience

Working with Travod has been a seamless and rewarding experience for Hyperice. Communication is always clear and timely, which makes managing global content much easier on our end. We appreciate their flexibility and attention to detail, no matter the complexity of the project. Travod has become a trusted partner in helping us connect with our international audiences.

Fontayne Sisson

Graphic Designer at Hyperice

Hyperice | Travod
NASSCO Logo | Travod

We've been able to streamline our translation process

Our organization's biggest challenge is manpower. We are a small association that relies heavily on volunteers and, as in any industry, everyone is so very busy. With the help of Travod, we've been able to streamline our translation process using Al which allows our volunteers to simply review the content versus translating it from scratch.

Heather Myers

Program Director at NASSCO

translation services for NASSCO | Travod
Document Tracking Services | Travod

Difficult language requests

The Travod team always responds in a timely manner with staff available during hours that are not typical of their time zone. Their service has been able to accommodate difficult language requests without issue, and they are quick to communicate any questions or concerns on projects. I enjoy how streamlined their customer portal is, with a simple chat feature to discuss any project details. They have become a great resource and I appreciate their partnership immensely!

Elliott Klavitter

Translations Coordinator at DTS

Document Tracking Services | DTS | Travod
Chicago Faucets | Travod

Translation services so easy!

I had no idea when I originally reached out what a pleasure it would be to work with you and the team at Travod. Thank you for making translation services so easy!

Peter Christofferson

Marketing Services Manager at Chicago Faucets

Chicago Faucets | Travod
lastminutegroup | Travod

Quality and quick service on urgent projects

I appreciate Travod for the quality and quick service in all our translation requests. We often have urgent projects, and Travod never failed to deliver accurate translation at the requested deadline.

Ana Fernandez

Localisation Coordinator at Last Minute Group

lastminutegroup | Travod
Swissport | Travod

Best fit with my requirements

I have found Travod’s approach to be pragmatic in providing solutions which best fit my requirements and they deliver to agreed timelines and standards in all cases. Charges represent value for money, as the process from end-to-end is simple and streamlined.

Dave Rogers

Corporate Training Manager at Swissport

Swissport | Travod
Climax Portable | Travod

Exceptional response times

Travod has exceptional response times, are always professional and ready to go the extra mile to make sure they meet our every translation need. Even when I needed a high volume of manuals translated into multiple languages within a month, they came through.

Laura Beyers

Technical Documentation Specialist at CLIMAX Portable

Climax Portable | Travod
Lunajets | Travod

Keen on finding the solution

We highly appreciate the responsiveness of Travod team, always keen on helping you find a solution and receive feedback after delivery. They help us manage our website content in 8 languages, perfectly understand SEO challenges and deliver good quality work.

Nicolas Arnaud

Marketing Manager at LunaJets

Lunajets | Travod
Swissport | Travod

Never fail to deliver

I appreciate Travod for the quality and quick service. We often have urgent projects, and Travod never failed to deliver an accurate translation by the requested deadline. By implementing the localisation tool, we finally have transparency in the process.

Jacqueline Dulauroy

Global Category Manager - Indirect Procurement at Swissport

Swissport | Travod
BerryGlobal (Amcor) | Travod

Messaging consistency & regional differentiation

With 290+ locations around the world, we're pleased to utilize Travod to assist us with our international communications. They help us maintain messaging consistency, regional differentiation on a global scale and efficiently market our value-added solutions.

Global Marketing Communication Team

Berry Global (now Amcor)

BerryGlobal (Amcor) | Travod
Flexxaire | Travod

Unique partner to handle translations

We were looking for one unique partner to handle translations in different languages, and Travod presented a professional solution backed up by clear and fast communication. They delivered the project within the scheduled time with minimal assistance from us.

Simone Drera

VP of Business Development at Flexxaire

Flexxaire | Travod
JTS | Travod

Great communication

We have experienced great communication with Travod. Every inquiry we make about translation projects is addressed appropriately and in a timely manner. The translated files we receive are always laid out neatly and the team does a great job recreating images.

Liesbeth de Jonge

Owner of Vertaalbureau JTS

JTS | Travod

Every translation request, in one place

Frequently asked questions

The main difference between AI translation services and traditional machine translation is that AI-powered translation tools use advanced neural machine translation and large language models to adapt context and tone, while older translation software relies on rule-based or statistical methods. AI translation produces more natural, human-like results with fewer errors across multiple languages.