Document Tracking Services joined hands with Travod to streamline communications

Leeds, 1 August 2024: At Travod, we’re passionate about our craft. We bring people and languages together, helping businesses to communicate with their global audiences.

Our clients are at the heart of everything we do. We are committed to delivering a compelling experience that meets their unique needs. That's why we are thrilled to be working with Document Tracking Services (DTS), a web-based platform that streamlines template-based documents, forms, translations and document storage.

DTS has teamed up with Travod to ensure that their clients receive the best possible experience, regardless of language or location. Our customer portal and supporting services, such as our expertise in translation and localisation, drive client satisfaction and success.

We provided translation and localisation services to Document Tracking Services (DTS) in a wide range of rare languages. These included Burmese, Dari, Gujarati, Haitian Creole, Iu Mien, Karen, Khmer, Pashto, Punjabi, among a vast number of other, more widely spoken languages. This extensive support enabled DTS to effectively communicate with their clients across diverse linguistic and cultural backgrounds.

"The Travod team always responds in a timely manner with staff available during hours that are not typical of their time zone. Their service has been able to accommodate difficult language requests without issue, and they are quick to communicate any questions or concerns on projects. I enjoy how streamlined their customer portal is, with a simple chat feature to discuss any project details. They have become a great resource and I appreciate their partnership immensely!" — Elliott Klavitter, Translations Coordinator at Document Tracking Services.

Our customer portal is a central component of our translation management system designed to:

• handle translation requests
• receive and confirm estimates
• communicate instructions
• share feedback
• approve and validate projects
• and access invoices for delivered projects.

This dedicated space streamlines the enterprise translation process across departments, collaborators, and teams, providing a single access point for secure file sharing, project tracking, and instant communication.

“As we look to the future, we are excited to continue our partnership with DTS, driving innovation and excellence in language solutions. Together, we are breaking down language barriers and opening new opportunities for businesses to thrive in a global marketplace” – Steve Higgins, CEO at Travod.

About Travod

Travod is a global provider of expert language services and agile technology solutions for businesses worldwide, and part of the Mondia Technologies Group. Providing culturally localised content, Travod offers a full range of translation services in 100+ languages. Our international team of 130 in-house employees and over 5,000 specialist linguists work together to provide a bespoke service for more than 6,000 organisations and brands. Travod is fully ISO 9001 and ISO 17100 certified, demonstrating its ongoing commitment to the highest standards of quality in the translation industry.

About Document Tracking Services

Document Tracking Services (DTS) is a web-based platform that streamlines template-based documents, forms, translations, and document storage for schools, districts, and counties. By providing a centralized and secure solution, DTS helps educational institutions and government agencies simplify their document management processes, reduce administrative burdens, and improve communication with parents and students.