New CEO at Travod Blog

Introducing Travod's new CEO - Steve Higgins

Travod International, the leading provider of expert language services and agile technology solutions, is happy to announce that starting from 1st July 2021, Steve Higgins is appointed to the position of CEO. Travod’s current CEO, Elena Grigoras, is transitioning her position in Travod’s Advisory Board after eight years of service.

Steve Higgins joined Travod in January 2021 as Chief Commercial Officer, after spending the past decade in leadership roles at Language Service Providers (LSPs) such as Janus, Jonckers, and Capita TI. The new CEO assumes the leadership role following a proven track record of growing businesses and bringing teams to a new level of operation.

Travod has already started its reorganisation, both on operational and on business levels, and is now taking the next steps in restructuring the team for international growth.

“I am thrilled to take on the role of CEO at Travod - the established industry leader providing translation and localisation services. Having the support of an unmatched talent growth culture and innovative mindset gives me more certainty in taking the company to greater heights as a global language service provider,” said Steve Higgins.

Strategic Growth

While quietly passing its 10th anniversary, Travod has come a long way from an unknown startup, running on pure enthusiasm, to one of the language industry's leading players, by ranking among the industry's Top 100 and Language Industry Challenger for several years in a row.

Running exclusively on private capital, the company has grown organically as a reliable partner and vendor to top global language service providers (LSPs). Travod has honed its localisation expertise and grown its accomplishments in translating any content while implementing even the most complex translation processes. For its clients and LSP partners, Travod has become synonymous with problem-solving. Bespoke customer service, knowledgeable account managers and responsiveness to requests have become Travod's staple, and this is appreciated by clients across the board.

In recent years Travod finalised its ISO certification and laid the basis for structural reorganisation toward more sustainable development and a customer-centric business model, implementing and continuously moving language industry standards.

“We have invested time and knowledge in restructuring our global teams for greater efficiency, service standardisation and greater customer satisfaction. While Travod’s key focus remains on strengthening our service offering, we want to future-proof ourselves towards continuous growth. We see a growing demand for localisation in digital learning, marketing, multimedia, e-commerce, and platform integrations, so we want to make sure our growing client base will not miss out on opportunities to make themselves visible on a global level.” confirmed Steve.

Investment in Technology Processes

With digital transformation taking over the global workplace, Travod helps companies on their transformational journey by implementing translation technology solutions that let them work faster and smarter.

The company invested in process automation, developing Vendor and Customer Portals. The portals efficiently track translation projects, manage deadlines and updates, monitor costs and handle all communication across projects.

When it comes to Machine Translation, Travod's next strategic move is to invest in AI-based technology which will help revamp operations and take full control of the internal machine learning process.

"More clients across industries, from Manufacturing to Management Consulting, are looking into Machine Translation options that would help them significantly scale up on volumes, improve their time to market, save on translation costs, and not least, - enable faster decisions in multilingual research projects," confirms Steve.

About Travod

Travod is a global provider of expert language services and agile technology solutions for businesses worldwide. Providing culturally localised content, Travod offers a full range of translation services in 100+ languages. Our international team of 130 in-house employees and over 5,000 specialist linguists work together to provide a bespoke service for more than 6,000 organisations and brands. Travod is fully ISO 9001 and ISO 17100 certified, demonstrating its ongoing commitment to the highest standards of quality in the translation industry. To find out more about Travod, please visit www.travod.com.

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